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Returns & Refunds

Not quite right? Most items can be returned within 30 days of delivery. Here's how it works.

Last updated August 2026

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Return window

You may request a return within 30 days of delivery. Items should be unused, in their original condition, and with any tags or packaging intact.

How to start a return

  • Go to My Orders and open the order.
  • Select the item you'd like to return and the reason.
  • Print the prepaid label (where available) and drop off the parcel.

Refunds

Once we receive and inspect your return, we'll process your refund to the original payment method. Refunds typically appear within 5–10 business days, depending on your provider.

Non-returnable items

Certain items — such as digital downloads, gift cards, and final-sale products — cannot be returned. Any such exclusions are noted on the product page.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us within 48 hours via our contact page and we'll make it right at no cost to you.

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